I had lip filler treatment in 2019 with Rebecca Warrant, and from the moment I looked in the mirror within the clinic, I noticed my lips were uneven. I was told to wait for the swelling to subside, but here we are in 2025, and the unevenness remains. When I raised my concerns, I was informed that the clinic had gone into liquidation and was offered the option to pay again at a partner clinic called Skin for corrective work. I refused to pay for another treatment, especially since I had no issues with unevenness before the procedure. I now discover that despite my complaint and others she has become the manager. Despite being told the clinic had closed, it seems to be operating again—along with numerous negative reviews. The Juvederm she injected never fully dissolved, despite assurances that it would. I've compared childhood and adult photos, and there was no unevenness before the treatment.

Now, I’m left with a botched result and forced to pay for corrective work elsewhere. I waited 6 years and can now say with full confidence it does not fully dissolve. I strongly advise anyone considering this clinic to proceed with caution. They take no responsibility for their work, and it’s clear they prioritize profit over customer care. Furthermore there is now research documenting such cases of botched treatments, migration of lip fillers, and even studies using facial scans that clearly show fillers are still present many years later. I am so grateful for that research because too many practitioners deny this being the case, too many go on to exploit clients by making them pay again to dissolve their work. It's also worth mentioning that many doctors and nurses will not dissolve someone else's work but will refill or top you up, very problematic.