It's the customers fault for not knowing the full product structure
The web reference to the specific product was not clear so I ended up purchasing the wrong product. When I spoke to one of your operatives they implied that it was my fault for not knowing all the products that Bailey manufacture, but also acknowledged they understood my point. I have also found out I can buy the correct product direct from the manufacturer for much less. Rubbish team and support!
PRIMA Leisure からの回答
Hi Nicky,
We understand your frustration with the experience you had. We strive to provide clear and accurate information about our products, and we apologise that the web reference was not as helpful as it should have been.
We appreciate you bringing this to our attention, and we will use your feedback to improve our online resources.
Kindest Regards
PRIMA Leisure Customer Service Team