Yodel by InPost のレビュー


5つ星のうち1の評価

Yodel can’t find my house

Yodel can’t find my house. It’s in the same place it has been for hundreds of years, and has definitely not moved since the last time they delivered here.
They started looking for it at lunch time Friday but quickly gave up, i mean it’s Friday afternoon right?
However it’s now Saturday evening and not a peep from them. Useless
UPDATE 31st March - I have waited in all afternoon for this parcel. No, apparently I need to chat to the useless bot again, my house is officially missing!
Never before have I wished my parcel was coming via Evri.

2025年3月28日
自発的なレビュー

Yodel by InPost からの回答

Hi Lesley,

We sincerely apologise for the inconvenience caused by Yodel's inability to locate your house. We understand how frustrating it must be, especially since your house hasn't moved and previous deliveries have been successful. It's disappointing that they gave up so quickly on Friday and that there has been no update since. Your feedback is invaluable in helping us enhance our service and provide better experiences for all our customers. Please accept our sincerest apologies for any inconvenience caused. We appreciate your patience and understanding.