Was travelling on the M65 and heard the fan belt on my Mercedes SLK starting to make a strange noise. Pulled off at the Darwin services and found the fan belt to be shredding. Luckily had a fan belt in the boot as a spare but no tools to replace it. Spotted the Mercedes sign and dropped down the hill to find the Mercedes service department for HGVs. As they are HGV based they are not really supposed to work on cars but as a gesture of good will helped me out. They sorted me out quickly and efficiently and found them to be extremely helpful and knowledgeable. Got me back on the road in no time.
Excellent service and went above and beyond. Great experience.