Dear David,

I am sorry that your recent purchase did not meet your expectations.

Further to your comments, I would like to bring your attention to our extensive range of Lumbar Roll Cushions and Back Supports, which you will be able to peruse through by means of following the link below:

https://www.medicalsupplies.co.uk/back-supports.html

Should you wish to discuss any of the Lumbar Roll Cushions in further detail, please contact our Helpdesk Team and we will be more than happy to advise.

In any case and as per your request, I can confirm we have processed your return and refunded your order.

I hope this helps.

Kind regards,

Victor
Medical Supplies Team