Paid for a parcel delivery and they did…
Paid for a parcel delivery and they did not turn up to collect I spoke to customer service on chat and they assured me the next day it would be picked up . They never turned up again . Bank now involved as they don’t mind taking your money , but cannot provide a service that you pay for .
Yodel by InPost からの回答
Hi Giselle,
I'm really sorry you’ve had such a frustrating experience. You put your trust in a service, paid for it, were given promises—and still ended up disappointed. That’s completely unacceptable, and I can understand why you’ve had to involve your bank. You shouldn’t have to chase what you’ve already paid for.
I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.