I can now see why they get 2.9 out of 5. If Google had a zero then this is why I would have placed my review.
Box of flowers arrived around 3:00 pm on a Sunday for our wedding anniversary - we were in but DPD decided not to knock on the front door and left them on the step for an hour and a half in the blazing sun. Box was damaged and the flowers had dried out. I only knew they had arrived when DPD text me and asked “how was the experience”. They got 1 star as well.
Also I ordered a box of chocolate and got two chocolates wrapped in paper.
Absolute joke.
I took photos but the review does not give you the option to post them online - shame.