Toluna のレビュー


5つ星のうち1の評価

Bad experience

Still waiting for my 2 rewards. It's not the first time. Customer support keeps fobbing me away telling me to wait.


Disgusting

2024年8月28日

Toluna からの回答

Hello,

Thank you for sharing your concerns regarding the reward processing times. We understand how important it is for you to receive your rewards without delays, and we truly regret any inconvenience this situation has caused.

Our team is actively working to address and resolve these delays to ensure a smoother and more efficient reward system for all our valued members. Your feedback is important to us, and we are committed to making improvements.

If you have additional questions or need further assistance, our support team is here to help. You can reach us directly via https://www.toluna.com/contact-us.

We appreciate your patience and understanding as we work toward resolving this issue. Thank you for being a part of the Toluna community, and we look forward to serving you better in the future.