Slow, poor fitting and stinking
Ordered car mats and a boot liner. Both took ages to arrive and when they did the boot liner for my Cupra Born didn't fit. The rubber mats for the car absolutely stink of disinfectant - which after a night in my new car completely ruined the new interior smell of my car. Very disappointed
Carmats4u からの回答
Hi JK,
I'm truly sorry to hear about your experience and want to sincerely apologise for the inconvenience and frustration this has caused. This isn’t the level of service we aim to provide, and I completely understand how disappointing it must have been.
I’d really like to look into this and help resolve the issues as quickly as possible. Unfortunately, I’m unable to locate your order based on the name shown in your review. If you could please email me directly at laura.lacey@uniqueproductsuk.com with your order details, I’ll personally make sure this is sorted out for you.
Thank you for bringing this to our attention, and again, I’m very sorry for the trouble caused. I hope to hear from you soon so we can put things right.
Kind Regards,
Laura Lacey
Carmats4u Sales Manager
laura.lacey@uniqueproductsuk.com