We purchased a house through Ray Cooke, and honestly, it was an absolute nightmare from start to finish. The auctioneer was threatening, had unrealistic demands, pitted seller and buyer against one another, and sent unprofessional emails. The whole experience was a complete shambles.

After all the stress and once the sale finally went through, they handed us a wooden chopping board as a thank you for the hell they caused! You couldn’t make it up.

The team feels like a bunch of amateurs, acting like they’re part of some gang mentality. When you push back on their behaviour, the Sales Director (RMCH) jumps in with further threats. The team all seem aware of his bullying behaviour, and it doesn’t surprise them when it’s called out—which, if anything, is quite shocking.

Avoid this company at all costs. Unfortunately, they dominate the Dublin property auction scene, so you might find yourself stuck having to deal with them — but keep your wits about you, as they show no compassion, understanding, or empathy about how hard things are right now in the market.

Mr Ray Cooke, maybe have your team spend less time on TikTok and more on bringing professionalism and decency back into the company and the market. Perhaps even recommend your senior stakeholders take the odd course in legality and basic contractual agreements.

Good luck, and thank God we’ll never have to deal with them again. Thanks for making purchasing a home so stressful, nerve-wracking, unenjoyable, and difficult.