I found this company to print my book "The Adventures of Harleiboo" in February of 2025. It was a new release for me, and in the search for a printer, they had a good deal for Valentine's Day. They wanted the funds up front, and I paid for 200 paperbacks and 200 hardcovers. They said they had their printing there, but it took me forever to get just a few copies of paper and hardcover (over 3 or 4 months) and they would arrive from LuLu; not their printing (if they even have one). Then they finally sent me the 200 total of paperbacks last month, after bugging them each week. I have yet to receive the remaining (over 150) of the hardcovers. They have ghosted me now since I confronted and put in a dispute on the whole B&N and Walmart books going to their bookshelves deal. 30 days now and no word from them. Luckily I put a dispute into cc company, and it will be honored if they can't prove it is legit. I told them I would sit down with him, his manager and their legal team to straighten it all out; but they ghosted me. I did get a few copies of poorly printed paperbacks from LuLu, so not out the total of 3500 plus for printing. Oh, and now LuLu tells me that I can't print with them because someone else has an account under my book name. I will now have to contact LuLu's higher managmenet to get them off account for my book (cause I really think I will never see the over 150 plus hardcovers now) A nightmare to say the least; so if you are with the company and look at this; please honor what you said you would do as far as printing and stop ghosting people. Who I worked with said his name was David (if that was truly his name now) and he was hurt and adamant they were not scamming me. But when I confronted them with a cut-and-paste picture they said was from someone actually going to a Walmart to take a photo of the book on the shelf, I found that same pic on Google pic search (just cut and pasted my book over another one). My profession is paralegal, so why they thought I wouldn't research the pic is beyond me. Beware, as there are so many publishing companies competing for business, and they will do anything to get that business, even if it means lying to do it.