Evri のレビュー


5つ星のうち1の評価

Missing parcel yet again.

Missing parcel yet again.
On Monday my parcel was arriving, then it was delayed. They would let me know what was happening Tuesday. Nothing. They will look into it. Wednesday Evri managed to deliver a parcel. Unfortunately not the one from Monday. Still looking into it. Created an incident number…………..the next step can usually take up to a month. I’ve been here before. No consideration at all, no communication, useless. UPDATE after my review Claire emailed me. They would try to get my parcel out last night. If not, do not worry it would be sorted the next morning, if it wasn’t she would contact me by 10am………2pm still nothing. Evri, as usual are not very communicative. Poor parcel service, poor customer service

2025年8月4日
自発的なレビュー

Evri からの回答

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley