I still have not received my money back from this company even though my account was in credit by around £289.35. I hate that these companies can take your money, quit trading and then hold it indefinitely without any firm timeline to return. We aren’t allowed to just not pay for energy so why are you allowed to just not pay us back. Horrible. I feel trap in a non-transparent system. I am stuck between BG and Rebel and Rebel after weeks of sending me my final bill they still holding my money.