I set up a contract with One Utility energy who is part of Rebel energy, basically they arw a third party company that put all your electricty and water (or gas) together so it is one payment. This was recommended by my letting agency so i had trust in them.
I am in a small 1 bed flat, averaging £40 per month for both water and elec, one utility were charging me a crazy £275 a month at a set rate! I was stuck in this ludricrous contract, paid each month til november which i luckily escaped, i paid a £100 early leaving fee but infact i paid £200 as i paid the first 1 manually (they asked) then they automatically took a second the same day (no refund for that.) Then today i have an email stating i owe rebel energy money and if i don't pay they will take legal action and i will have to pay for solicitors and courtcase.
I owe nothing i paid the last £275 on 19th November and the fees took in December.
I had always checked the website for upcoming payments and it said was up to date and nothing left to pay, todat a man emailed me and asked if my details were the same and within a minute it was updated on the website as a new payment and the payment took from my bank account.
Both corrupt companies, scammers and i will never see any of that money again.