Amazon delivery service is truly awful! They never follow delivery instructions, often just drop parcels over the 2m high gate, or leave them in full view of the street and almost never simply knock, even when it is obvious that I am in! Clearly, Amazon overworks their people. But consistent, blatant disregard for anything but dumping the parcel is unforgiveable! Typically, the driver will record a lie, claiming that it was left in a secure place or handed to the customer! Try to complain and the system is designed to fend you off. They are a load of rubbish! But of course, I am just a customer and count for nothing.