Really difficult to find the correct…
Really difficult to find the correct contact number. Round and round on your website - infuriating! The various people that I spoke to were unable to help me and I find the whole process frustrating. Disappointed in EasyJet for not making it simple. Insurance is important and you have left me high-and-dry without any through no fault of my own. I will NEVER take out insurance with EJ again following this experience.
easyJet からの回答
Dear Becky,
Thank you for taking the time to share your experience.
We are sorry to hear about the difficulty you faced in reaching the right support and the frustration caused during your insurance query.
To help us look into this further and ensure your feedback is properly reviewed, please forward your review along with your booking reference to TrustpilotReviews@easyJet.com.
We appreciate your patience and hope to improve your experience in the future.
Xoli
easyJet Customer Service