The epitome of scum, yet another over the phone battle to sort out yet another unnecessary event, living over seas but just completely unable to manage my RBS business. Yet another PIN code needed for what was a working account but RBS ( GnatWest) said I had keyed in the wrong numbers and all shut down. ALL LIES. Told I need to wait for yet another ATM card ( +/- 1 month to arrive) and reset the passcode. Years and years of endless incompetence, buffoonery and rudeness from foreign call centre morons that have absolutely no clue.