Office Furniture Direct のレビュー


5つ星のうち1の評価

Dissatisfied customer

I ordered a Coda multi-purpose chair with arms. It arrived with just a plastic cover held in place by the 4 legs of the chair which had been pushed through the plastic. When I removed the cover, there were 2 large footprints very visible on the black fabric seat. The chair at £131 was not inexpensive, and the quality of the plastic trim around the upholstered seat certainly did not match the price. It was completely shoddy. Small sharp pieces of plastic jut out where they may catch people's legs (or clothes) when they sit down. There was also dirty adhesive on a large area of one of the legs. I attach photographs of both the footprints and the shoddy trim. In the company details it states "Office Furniture Direct supplies high quality office furniture." I should be pleased to hear from OFD when they can collect this unsatisfactory chair and replace it with an undamaged chair.

2025年10月6日
自発的なレビュー

Office Furniture Direct からの回答

Thank you for your feedback.
We are very sorry that your chair was delivered with several issues and understand your frustration that it was delivered in the manner in which you expected.
I can see that this was collected and replaced. Please do not hesitate to contact us if you need anything further.