I tried for 2 hours to open a 1 year ISA _ WHAT A FAFF!
Would give -5 stars if I could. long wait times on the phone! ID online pictures and docs difficult to navigate to prove I exist! Really ! check me out elsewhere quicker like all other banks and building societies do! Then I have to wait 2 days for your system to upload so that I can complete a transfer in request!! HOW ANTIQUAINTED ! Why not ask for this info (AS ALL OTHER PROVIDERS DO)at the point of opening???? THIS bank cause SO much anxiety !! AWFUL! Obviously RBS don't give a damn as they don't even respond to complaints on this website!