Never again on west jet
Never again on west jet.
Reasons: you must be transparent for customers about your baggage charges before confirming purchase of the tickets. We had to pay additional $240 additional. That’s robbing customers.
Leg space between seats are very limited.
NexusTours からの回答
Thank you for sharing your feedback with us. We are deeply sorry for the issues you faced during your NexusTours experience. This is not the level of service we aim to provide, and we are committed to making things right.
Please reach out to me at avazquez@nexustours.com with your booking details and any additional information. I will investigate the matter and get back to you with a solution.
We appreciate your feedback and hope to have the chance to provide you with a better experience in the future.
Alejandro Vazquez – Senior Director of Customer Success. NexusTours.