Know how warranty on dishwasher
I have been paying for warranty for the past 8 years. In fairness they are swift to come and fix it but the issue arises when I ask for a replacement. Despite having had
it repaired at least 4 times they always only have record of 1!!! I was put through to various depts today to clarify how many mechanical repairs had been done but seemingly no one has access to this information. I have decided that enough is enough and have cancelled this and a policy on my washing machine. Would say NEVER take a policy from currys. All talk but absolutely no substance and denial seems to be their business model . Shame on you Currys for such a large brand
4/11/25 update post knowhow response
Oh wow!! Amazing response!!! Exactly the same as all the previous responses. Putting a name at the end does NOT make it from a human being! The only decent thing would be for knowhow to review the issue in a conversation and sort the problem ....but oh no is left up to the customer again to contact a faceless email address with a no doubt useless response. (Find emailing a bizarre communication method of choice as when I asked the repairs division to email me how many mechanical faults I had already had,so I would have proof of more than 2,
was told they can't email!! What total nonsense!!!) Knowhow just give the contractual service you promise with customer service staff who can actually service customers rather than just palming them off or passing them to yet another useless colleague