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5つ星のうち1の評価

Not happy atall my child had a junior…

Not happy atall my child had a junior driving expereince for xmas 2024 when we have tried to book it's been full and the only available space was March 2026 the voucher expires December 2025. As I though the expiry was for booking I have paid extra charged for my child to attend. To now find out their is insurance charges. 3 differnt extra charged and now they have emailed me saying the we need to use the voucher before it expires but ive allready booked and paid and had confirmation for march 2026 so if we turn up we will be told to leave. Absoulte ridiculous if it's expired I want my money back from the extra charges. I have recieved 3 emails about the insurance so why they sending me emails if it's going to be expired. Im going to get in touch with citizens advice

2025年11月7日
自発的なレビュー

Activity Superstore からの回答

All bookings must be booked and attended before the expiry date, as advised in our Ts & Cs. If you are able to email Reviews@activitysuperstore.com with your voucher details and booking confirmation, I will be happy to look into this further for you Andrew.

Yasmin
Activity Superstore Team