Absoulte scam of a company
Absoulte scam of a company. Allowed me to book for my child and then I find out it's unusable because the availed date it 6 months away in March and the voucher would expire so they have asked for me to pay to extend. A surcharge fee and phot fee. A spectator fee a insurance fee Jesus's. Why not say on the voucher their are so many hidden fees!
Activity Superstore からの回答
We understand how frustrating it must be to book an activity and the availability be limited over the winter months. We do state any surcharges and optional extras during the booking process, but I’m sorry this wasn’t made clearer to you upfront. We apologise for the confusion this caused Andrew.
Please reach out to our customer support team with your voucher details, and we’ll do everything we can to review the options available to help you move forward.
Yasmin
The Activity Superstore