Non Existing Customer Care!!
I bought a Whirlpool Induction Hob on the 27th Oct and selected this one as it came with a free set of pots. I've applied for these free pots more than once since the day I purchased the hob via free pots promotion page on the website
I was told that I would receive a confirmation email, but I've still not received it. I've checked my spam filter and it's not in there.
I contacted the email address on that same page to ask about this, but I received a bounce back email.
I contacted an alternative email address on the whirlpool website and I'm being sent around in circles and now no one is replying.
I contacted the Whirlpool Ireland Customer Care number 01 616 1777 and was redirected to a UK careline who didn't know what to do as they dont deal with Ireland outside of service function.
I have yet to purchase an Integrated Fridge Freezer, Dishwasher, Washing Machine and Whirlpool are certainly not my first preference as a direct result of the lack of support in trying to apply for their advertised promotion which now looks to be a complete scam!
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Update! (they're still terrible!)
I have been provided with yet another fake email address to contact by Whirlpool. Each time I call, I'm told to go to a different department, email address, phone number. None of which exist. This 'promotion' was a complete scam.