I ordered a coat online that was reduced in the Black Friday sale. AFTER I had paid there was a note advising me to bring my own bag as they apparently wish to cut down on plastic. They give you just 30 minutes to cancel an order so I immediately rang them to cancel. There's no way I'm going to cram a new coat in a plastic bag. If M and S are so tight as to not have goods properly wrapped then they can keep them. The company has very much worsened in recent years which is sad. M and S should state its policy of bringing your own bag BEFORE we click to make the payment.