Total scam. Said one price on phone for call out, charged me something different. Then tried to say it was £500 for them to drill my door open - which I suspect they do to damage your lock so you have little choice but to pay for a new one.

I’ve since had another locksmith round who said what they did was completely unnecessary and they’d not seen the like.

Kicking myself for not properly checking this company out and to feeling pressured to pay what I now realise is a scam. Avoid.