Unfortunately, my experience with Johnson’s Garden Building Services has been extremely disappointing. Customer service and communication were poor throughout. Despite clearly advising that I was on holiday and happy to deal with matters on my return, I was repeatedly contacted and chased for payment and installation date confirmation, which unnecessarily disturbed my time away.

The quality of the building materials used was well below what was promised during initial discussions. As a result, I have had to repair and resolve several issues myself—problems that should not have occurred had the materials been of a better quality.

The finished work failed to meet the standard and quality that were discussed and expected. Overall, the service did not reflect what was advertised or agreed.

The only positive part of this experience was the two builders on site, who worked hard and were very polite and professional throughout the project. Unfortunately, this does not outweigh the overall poor experience, and I would not recommend this company based on my experience.