Quality furniture.
Item was delivered as stated, however communication difficulties,and also came across as quite rude. In addition one very large furniture item was placed without much care upside down in the packaging .Very pleased with items, quality and speed of delivery but customer skills could be improved.
BJS Home Delivery からの回答
Good Morning,
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the quality of the furniture and the speed of delivery.
We’re sorry to hear about the communication issues and that the delivery experience came across as rude. We also apologise for the way the item was handled during placement, as care and professionalism are always expected when delivering to our customers’ homes.
We will share your feedback with the relevant teams to help improve the overall delivery experience going forward.
Thank you again for your feedback, and we appreciate you bringing this to our attention.
Kind Regards,
Abhi
BJS Home Delivery