I joined via a refferal code from a friend as it say you can obtain between £25 and £150 in credit. After signing up and depositing £100 into my account to get everything set up, they told me I can not get the refferal offer as I "signed up through a comparison site" which is simply not the case, I raised this with the live chat agent who misunderstood on several occasions and after hours finally understood what I said but then would not update it to apply the code.

The agents were extremely unhelpful and dismissive and ended the chat for "inactivity" on several occasions despite the fact that I was the last person to reply in the conversation.

I had invited my partner and my sister to join 2 so that was 3 new customers in the same day but instead they refused to help me and were even rude and dismissive about it, I have since told my partner and my sister not to bother completing their sign ups as the service was so terrible.

Would definitely not recommend.