Some Ups and Downs but Happy Overall
I ordered a dishwasher, oven and gas hob from Appliances Direct and overall was happy with my purchases. The delivery company they use isn't ideal and they changed the delivery date three times, which was irritating. The after sales weren't that impressive over the phone, but we got there in the end. The website was easy to use and make orders on, so that was fine. Their best points were free delivery (as their rivals charged £20 per item), good website and their stock availability was very good with no waiting. I'm happy with the appliances I bought and would recommend ElectriQ as a brand too. I would recommend Appliances Direct all things considered.
Appliances Direct からの回答
Dear Customer,
Thank you for sharing your experience with us. We're thrilled to hear that you were happy with your purchases of the dishwasher, oven, and gas hob from Appliances Direct. We're glad that you found our website easy to use and that you appreciated the free delivery, good website, and great stock availability.
We apologize for any inconvenience caused by the changes in the delivery date and the experience you had with our after-sales service. We appreciate your feedback and will use it to improve our services.
It's fantastic to know that you are satisfied with the appliances you bought and would recommend ElectriQ as a brand. If you're ever in need of more appliances or electronics, we suggest checking out Laptops Direct for a wide range of products.
Thank you for choosing Appliances Direct. We look forward to serving you again in the future.
Best regards,
Lee