Pleasant experience.
I was able to get through to Customer Service quickly. It's the first time I've had to ring since the Softener was installed and the representative, Alfie Scully, was pleasant, patient and very helpful. He resolved the issue and explained everything clearly including the course of action to be taken, costs and subsequent guarantees on the work to be carried out and parts. A very pleasant Customer Service experience by today's standards.
Culligan Harvey からの回答
Thank you so much for your 5★ review! We're really pleased to hear you were able to reach our Customer Service team quickly, and it’s great to know that Alfie provided such pleasant, patient and helpful support. We're glad he was able to resolve the issue and clearly explain the next steps, costs and guarantees. It’s wonderful to hear you had such a positive experience.
If you'd like to recommend us to others, please visit https://www.harveywatersofteners.co.uk/refer-a-friend/ to benefit from our referral program.
Kind regards,
The Culligan Harvey Team