Save your time and money and shop elsewhere
Ordered on the 13th of Feb and recieved no communication beyond the original confirmation. Website says my order was delivered to the collection point - which I had to manually track myself.
After multiple trips to the post office, they're not able to find it there and I don't have any confirmation to prove otherwise.
Save your money and shop elsewhere.
I've raised an email with customer service but will be doing a credit card charge back if they don't come back to me with a satisfactory response in 24 hours.
Poster Store からの回答
Hi,
We sincerely apologize for the challenges you've faced with our freight partner. We understand how frustrating delays can be, and this is not the level of service we aim to provide our valued customers.
We are committed to ensuring that every aspect of your order, including delivery, meets your expectations. While we strive to maintain high standards with our freight partners, unforeseen circumstances can occasionally lead to delays.
Thank you for your patience and understanding. Your feedback will be shared with our freight partner to help improve future services. If you have any specific concerns or questions, please reach out to our Customer Service team — we're here to assist you.
Thank you for bringing this to our attention. We appreciate your feedback and hope to restore your confidence in our services.