I’d leave no stars if I could.

Right. I’d booked my BMWin at Wakefield for a starter motor recall replacement that was brought to my attention in November 25. This appointment was cancelled at short notice as they stated they had run out of stock which was a joke because they booked it in. Cut a long story short I booked it in again at Leeds branch as they was a part available. So today 27/02/26 I turned up as arranged at Leeds branch to have the starter motor fitted. Got to reception and was told unfortunately they did not have the part again as it was out of stock again. I asked the guy on reception why I was not informed of this as I’d just taken time off and my wife too. I got no plausible explanation as the least they could have done was contacted me and re arranged another appointment. So this was the second cancellation in the space of a few months. Not happy.