Companies are rated on customer service
Changed my review from 1 star to 4 (would have been 5 if they’d offered this sooner without my constant emails) they have given me a rebate for part of my order that was missing. I like to think I am honest with my reviews which is why I have updated this.
Thrilled when I found Blue Vanilla and purchased quite a few items over the years and never had a problem. They do say you find out more about a company when a problem occurs which I certainly did. I paid for a top and trousers and only the trousers arrived, I let them know and rather than believe me they wanted pictures and when I sent them they wanted different pictures. I complied every time but after the last lot of pictures I have heard nothing for two weeks. I am so disappointed, really thought I’d found a great company but their lack of integrity has really let them down.