Bird & Blend Tea Co. のレビュー


5つ星のうち3の評価

Sort of false advertising

I wanted to purchase some limited edition Easter blend teas as gifts. Good thing I asked if they come in the tin depicted in the image - apparently not, here's the reply I received:

Unfortunately, all of the sizes of this particular blend come in pouches.
The silver tin pictured in the first image is the large 1kg one that features on our giant 'tea walls' in our stores. However, we completely understand that new customers or customers who haven't visited a store wouldn't have come across these before, and I am so sorry for the confusion!
The vast majority of our teas come in our blue eco-friendly pouches which are suitable for home compost.

I'm sure the tea is lovely, and I might still buy it for myself, but I do feel like it is false advertising to depict the beautifully decorated tin as the main image and NOT display any images of the actual packaging (blue pouch) it arrives in.

2026年3月3日
自発的なレビュー

Bird & Blend Tea Co. からの回答

Hi Vilja,

Thank you so much for taking the time to write a review, and I am so sorry for the disappointment caused by these product images! Our sizing is always listed on the product descriptions, but I completely understand that using our tea wall tins as the main image can cause this confusion.

I have passed your thoughts on to our Digital TEAm, but in the meantime, if there is ever anything that we can help with, please do not hesitate to reach out!

Warmest brews,
Anna @ B&B