The DVLA are utterly useless.
My youngest son bought a car and insured it and then went to tax it, but It has been impossible for him to tax the vehicle.
He has had the car for one month today with it sat on the drive in a situation where the DVLA demand that it must be taxed, but they have made it impossible for him to tax it.
The reference number on the new keeper slip did not work to tax it online and from what I can tell by googling this, it's a common faults (of the DVLA).
He has been told his logbook has been processed and issued, but it has still never arrived.
He has explained all this on the phone to the DVLA after a stupid wait time on the phone, given them all his details and the cars chassis number, but all they have told him is that some of the information he has given them is incorrect. They refused to say which part of the information is incorrect. What is that about? Is it some sort of silly game keeping that secret.
Who buys a car and one month later is still unable to drive it because the DVLA.
They demand he buys tax, he doesn't want to, the DVLA want him to, but they have made buying the tax impossible.
Absolutely useless!
Also while I'm at it, this whole month thing where your tax is backdated to the start of the month and so is your refund is a con as well to make money.
There is zero reason tax couldn't start from the day it's purchased and run out on that date a year later.
Useless!