I ordered a percussion massage gun online and received it on Tuesday of this week. I opened it carefully (as I like to keep original boxes) and checked it and it was way too powerful. It was very painful actually as I tried it on my clothed forearm. I put it back in box immediately and contacted online customer service.
They will not allow me to return it as they said ‘its was opened and used’
I though I had rights as an online customer for a product that does not suit.
Actually they have come back to me now and agreed to take back the appliance!
I would never buy anything online from them again though as I would be too nervous of been stuck with it if it didnt fit or suit!