Impossible to book a test online - joined the queue at 6am on a Monday when alleged new test slots were made available but was immediately 20,800 in the queue. How did these 20,800 people get there before me? Then attempted to find a test date - well, that was fun. You have to type in a specific date then select the test centre, then when it tells you there are no slots available, you have to go back two screens, change the date, then select test centre again and try again. Once again, no slots available so back you go to change the requested date again. Did this 25 times, finally found a slot 5 months ahead, went to pay for it, then got logged out and accused of being a robot. Back to the start of the queue again with another 1 hour wait ahead of me to even attempt to find a slot. Ended up paying a private company to find me a slot at a cost of an additional £20 on top of the cost of the test. DVSA site is completely and utterly useless, flawed and irritatingly pointless. They need to stop mass purchase of test slots so that people are forced to pay above the odds to secure a test. Completely disgusted. Needs a complete overhaul and strict regulations. DVSA you have failed genuine people who need to book a driving test. Get your act together. If I could have selected zero stars I would have.