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5つ星のうち4の評価

Azura is a beautiful ship

Azura is a beautiful ship. Just the right size for me. Her public rooms are very clean and well kept. The staff are helpful and friendly, apart from one of the Future Cruises staff, who turned out to be rather inflexible and curt. I really wanted to book another cruise whilst on board but was put off by the attitude of this particular member of staff. The food in the Oriental restaurant was lovely and the service from our waiters was very good. The food in the buffet was OK but nothing to write home about. I didn't think the choice was that good. Our balcony cabin was clean and spacious, although the bathroom was a little dated. It still had a shower CURTAIN rather than glass doors, and the shower tray had cracks in it. The quality of the bedding, although clean, was not good. It was very old and worn and was ripped in parts. This really needs to be renewed. However, apart from these few niggles we had a wonderful cruise, although the weather was a little disappointing. I am a seasoned P&O cruiser and would definitely continue cruising with them.

2026年2月27日
自発的なレビュー

P&O Cruises からの回答

Hi Rosemary, we appreciate your feedback on your cruise on Azura. We're happy you found the ship beautiful and the public rooms clean. We regret to hear about the inflexible staff member and the buffet food quality. We'll address the bathroom and bedding concerns. We value your loyalty and hope to welcome you aboard again.

Best wishes, Emma - P&O Cruises Social Media Team