I spoke to Wade today and he helped me navigate what would have been extremely stressful if I had been dealing with the supplier on my own. My move-in date has been delayed, but Wade kindly arranged to delay my first direct debit so I’m not paying for a property I don’t even have the keys to yet.

He was understanding, practical, and resolved the issue quickly. That kind of support makes a real difference during an already complicated moving process. Much appreciated.