Absolutely awful first time experience…
Absolutely awful first time experience buying a Mercedes. After all the initial trouble I had..see other review. I discovered Mercedes Benz Southend had sold me the car with a damaged washer reservoir. 3 months later, numerous emails and phone calls to MB HQ. And the Advocacy team in Holland( who you can't call and are Absolutely useless). The Advocacy team tell me," We can't reach a decision going forward. So you repair it and ring MB Southend to get compensated."
Why do you think I'm going through you to sort it out! Anyway I would advise anyone to buy elsewhere. If you want a Mercedes, fine. Just don't but from a MB garage. Go somewhere else. Or if you want my advice and want a german car. Buy an Audi, everything is cheaper. Servicing, parts etc.
And the garages aren't franchises like MB which I've now found out. Which Causes all kinds of problems with warranties going forward. What a nightmare.