Purchased an approved used A class vehicle from group 1 Mercedes Benz of Cambridge 30th October 25
Total disaster…….
Told vehicle was inspected before I took delivery, total lie as no tyre canister and 2nd key didn’t work,15 weeks later from taking delivery and less than 5,000 miles covered needs over £1000 worth of repairs to go back onto road and be in good working condition, drop links perished, needs new rotas ( disc ) and brake pads etc and guess what NOT covered by warranty !
Anybody buys extended 2/3 years warranty must be mad as warranty isn’t worth the paper it’s written on…. BIG CON !
Very poor communication, staff do NOT sing from the same hymn book etc etc
Interesting though it PASSED it’s MOT just before I took delivery and above faults not even an advisory!
Pretty impressive I think !
Now steering wheel judders when braking.
Avoid this group 1 mercedes dealership at all costs
YOU HAVE BEEN WARNED……….
Perhaps Purchase a BMW or AUDI ?
Completed an on line motor ombudsman form and then will be starting court proceedings if this dealership doesn’t play fair, must point out had an email from group 1 Mercedes Benz Cambridge to say “as a gesture of goodwill “ they will lower the price I have to pay to settle this dispute must think I came down with the last shower
It’s not about the cost it’s the principal these people have no conscience and cannot lay straight in bed