Currently on hold with them for over an…
Currently on hold with them for over an hour and 40 mins, shocking lack of customer service! Giving up now, i will get in touch with the ombudsman if I can't get an answer from them, a bot directed me to an email address but looking at the reviews they don't tend to answer emails (like phones) promptly!
Flogas Ireland からの回答
Good afternoon Carmel
Thanks for taking the time to share your feedback.
We appreciate your patience, we are receiving a high volume of queries at the moment and the team are working as quickly as possible to answer them.
We offer a call-back option that may suit you. You can request a call-back and keep your place in the queue, so you’re free to get on with other things while you wait. When your turn comes up, we’ll call you automatically and connect you straight through to an agent.
Please feel free to send me your query and account details to SocialEscalations.at.flogas.ie and I will have one of the team review and reach out to you.
Kind Regards
Yvonne
Customer Experience Team