Sloppy Dog Food
The Google Reviews says it all. If you get 2.8 out of 5 Stars, then you know you are dealing with a company that is not worth supporting. Unlike other food delivery companies, you are misled into signing a contract you weren't aware of signing. Absolute rediculous cancellation fees if you dare to cancel. And don't think the longer you are signed into this program, the cheaper the cancellation fee gets. The month I tried to cancel, they wanted £230 cancellation so I left it for the next month. To my surprise, the next month, the cancellation went up to £330.
The food is a terrible sloppy mess and the portions are extremely small. No wonder you can loose a kilogram per week. Every time I open a tub, it reminds me of cheap sloppy canned dog food.
Stay away from Jane Plan. I wish I read the reviews before signing up.
Jane Plan からの回答
Hi Riaan,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience hasn’t met your expectations. We do operate a cancel any time policy with no cancellation fees. For our longer duration plans, which are offered at a discounted rate compared to shorter plans, we simply ask that the difference between the discounted price you received and the shorter duration completed is covered. This is explained in our terms and conditions, and our Member Support Team is always happy to clarify this further if needed via hello@janeplan.com.
All of our meals are designed by registered nutritionists to support healthy and sustainable weight loss. We offer over 80 meal options, and you can change your menu between deliveries or use our Swap Up service to replace meals you don’t enjoy.
We understand that taste is very personal, and your feedback will help us continue to improve our meals and service.
Best wishes,
Jane Plan