I have been trying to return a stretch belt since mon 16th, it is now thurs 19th. I continually get E Mails saying its on its way yet it is still sitting in my porch waiting to be picked up for collection. What a joke this company has become. Has it got too big and impersonal? as it was very good when it first started. This is not the first time I have had a problem with a return with them.