I ordered three bouquets to be delivered on the same day to my wife,daughter and son as a thank you for giving me a wonderful 70th birthday. My daughter received her bouquet on the stated day and was thrilled with it. However, the other two bouquets did not arrive. It was not until late afternoon that I discovered a note from you stating that as you were unable to find a local supplier you had cancelled my order. Unfortunately this email landed in my spam folder which I did not access until later that day. I was fortunate to be able to get a local supplier to complete my order today. I am now awaiting my refund of just over £100.I still am astonished that it takes I minute to send my money to you but 5 to 10 working days to generate a refund.I awaiting my refund