D magowan

I ordered three bouquets to be delivered on the same day to my wife,daughter and son as a thank you for giving me a wonderful 70th birthday. My daughter received her bouquet on the stated day and was thrilled with it. However, the other two bouquets did not arrive. It was not until late afternoon that I discovered a note from you stating that as you were unable to find a local supplier you had cancelled my order. Unfortunately this email landed in my spam folder which I did not access until later that day. I was fortunate to be able to get a local supplier to complete my order today. I am now awaiting my refund of just over £100.I still am astonished that it takes I minute to send my money to you but 5 to 10 working days to generate a refund.I awaiting my refund

Excellent service

Excellent attention from Steve out salesman. Very relaxed atmosphere and no pressure to buy. Follow up phone calls re satisfaction with my purchase.First class service

Went to the branch in East Kilbride on Monday morning with large floaters in my left eye and also a bright light in the top left hand corner of my eye. I was taken within 30 minutes and given a first class examination by Alastair the optician followed by a letter to take with me to Hairmyres Hospital. It turned out I had a tear/slightly detached retina. The next day the Vision Express optician Alastair phoned me at home to check how I had got on at the hospital. A very nice touch as it made me feel important. I could not have been given better treatment through any private scheme. A first class system

First class service.sent an email stating how well the staff had performed

excellent product which arrived on time.no complaints

First class service with excellent product