I ordered a Mother’s Day gift well in advance. The company within the NotontheHighStreet brand (Musketeers of Norwich) didn’t update me on the progress at all but I noticed on my order that it said it should be received the day before Mother’s Day. There were no updates beforehand and lo and behold, she didn’t receive her gift! I message them and they gave some rubbish excuse about the ‘wrong oils being sent’….they then promised she would have it the next day. We all know how it goes - nothing, zilch. De nada! I did receive a refund but no apologies.