Chloe Drury - amazing customer care
We recently had the pleasure of working with Chloe Drury from the sales and marketing team at Barratt Homes (Franklin Gardens), and I cannot recommend her highly enough.
From our very first interaction, Chloe was exceptionally professional, responsive, and genuinely helpful. She took the time to explain everything clearly and patiently, guiding us through each stage of the reservation process with great care and attention to detail. What stood out most was her honesty and straightforward approach — she never applied pressure, but instead ensured we had all the information we needed to make a confident and well-informed decision.
Chloe went above and beyond to accommodate our questions, provided prompt follow-ups, and made what could have been a stressful experience feel smooth, structured, and reassuring. We truly felt looked after throughout.
It has been a real pleasure working with her, and we are very grateful for her support. Thank you, Chloe, for making this such a positive experience — you are a true asset to the Barratt Homes brand.
Highly recommended.
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