Hello Nicola,

Thank you for your lovely feedback — we’re so pleased you found our agent pleasant to talk to and thorough. We apologise that it took a little longer than you were led to believe; we’ll pass your comments on to help make expected timings clearer.

If you know anyone who might benefit from our service, for every person you refer you’ll receive a £40 gift card once they have made three monthly payments on their policy. Look out for the “Refer a Friend” link in your emails and texts from us.

Thanks again for taking the time to leave a review.

Kind regards,
Nikki Protect Line, Trustpilot Team